Hearing Services

Patient history
Initially we will complete a medical, social, and hearing assessment. We need to fully understand your present needs: who you are, how you live, and what concerns you’re having.

Video otoscopic check
A specialist can inspect your ear canals using an electronic device that reproduces an enlarged image of the inside of your ear to a viewing monitor in our exam room.

Hearing evaluation
Our hearing professionals will look for wax impaction or other unusual pathogenic conditions. Because we will neither diagnose nor treat any physiological condition, if one exists, you will be immediately referred to an appropriate medical specialist.

Hearing test
A pure tone, audiometric threshold test is performed in our office. You will listen to tone signals at different frequency and amplitude levels to verify what you’re hearing and at what loudness levels.

Speech assessment
Because you may be hearing sounds but not understanding words, a speech discrimination test is administered. Also, at this time, a secondary auditory protocol is run to confirm the potential benefit of amplification.

Family consultation
The outcome of all tests will be documented and evaluated. A licensed hearing specialist will take the time to adequately explain the results in understandable terms.

Batteries
Even the best hearing instruments are only as good as the batteries that power them. Exclusive gold-plated and purple custom batteries provide optimal electrical conductivity and are the world’s longest-lasting hearing instrument batteries.

Free Warranty
All new instruments carry a full one-year warranty. This coverage includes:
• repair due to internal component failure
• repair due to visible or external damage to the shell/case
• remakes due to improper instrument fit

Repair services
We offer the services of highly trained and experienced technicians. Whether it’s routine maintenance or extensive repairs, we can handle repairs on all brands that other manufacturers wouldn’t consider taking.

Patient Financing
We’re pleased to offer CareCredit, a flexible patient financing program that has a range of “No Interest” and “Low Interest” plans for hearing aids and treatment costs. CareCredit offers plans that are designed to fit comfortably into almost every budget.

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